Last updated: January 2024
fetesartic is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page explains how we comply with these regulations and outlines your rights regarding your personal data.
fetesartic acts as the data controller for personal information collected through our website and services. As data controller, we determine the purposes and means of processing your personal data and are responsible for ensuring compliance with data protection laws.
Contact details:
fetesartic
47 Colmore Row
Birmingham, B3 2BS
United Kingdom
Email: [email protected]
We process your personal data under the following lawful bases:
Under data protection law, you have the following rights:
You have the right to request a copy of the personal data we hold about you. This is commonly known as a Subject Access Request (SAR). We will respond to valid requests within one month.
You have the right to request that we correct any inaccurate personal data we hold about you. If you believe any information we hold is incorrect, please contact us and we will make the necessary corrections.
Also known as the "right to be forgotten", you can request that we delete your personal data in certain circumstances, including:
Note: We may need to retain certain data for legal or contractual obligations.
You can request that we limit how we use your personal data while we verify accuracy, assess objections, or establish legal claims.
Where processing is based on consent or contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
You have the right to object to processing based on legitimate interests or for direct marketing purposes. We will stop processing unless we can demonstrate compelling legitimate grounds.
You have the right not to be subject to decisions based solely on automated processing that significantly affect you. We do not currently make such decisions.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including:
When you book travel services, we may need to transfer your personal data to suppliers located outside the UK or European Economic Area (EEA). When we do so, we ensure appropriate safeguards are in place, such as:
We implement appropriate technical and organisational measures to protect your personal data, including:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours. Where the breach is likely to result in a high risk to you, we will also notify you directly without undue delay.
To exercise any of your rights or if you have questions about how we handle your personal data, please contact us:
Email: [email protected]
Post: Data Protection, fetesartic, 47 Colmore Row, Birmingham, B3 2BS
We may need to verify your identity before processing your request. We will respond within one month, though this may be extended by two months for complex requests.
If you are not satisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Website: ico.org.uk
We may update this GDPR compliance notice periodically. Any significant changes will be communicated through our website or directly where appropriate.